At Stealth Concept, customer satisfaction is a priority. Due to the nature of luxury watches, our return and exchange terms are as follows:
1. Returns
- Returns are accepted within 7 days of delivery for eligible purchases.
- Watches must be returned in the exact condition received, with all original packaging, accessories, and authentication documents.
- Consignment sales are final unless the watch is proven inauthentic.
2. Exchanges
- Exchanges may be permitted within 7 days of delivery, subject to availability.
- Any price differences must be settled by the buyer.
3. Non-Returnable Items
- Watches showing signs of wear, damage, or alteration.
- Custom-ordered or specially sourced watches.
- Final-sale and consignment items (unless authenticity issues arise).
4. Refunds
- Approved refunds will be issued to the original payment method within 7–14 business days after inspection.
- Shipping and insurance fees are non-refundable.
5. Contact
To initiate a return or exchange, please contact us at [Insert Contact Email/Phone] within the stated timeframe.
